A Top Dallas Managed Service Provider
As a Managed Service Provider (MSP) and a company that has been providing IT consulting and Managed Services in Dallas and north Texas since 1982, it is our focus at One Repair Force to provide the right solution for your business. Whether it’s a disaster recovery solution or an all-inclusive flat rate IT package, we can provide you with a proven solution designed for your unique environment.
We offer a suite of managed and subscription based services to our clients, but the real advantage behind these solutions is the people. A team of IT professionals that includes systems engineers, field technicians, helpdesk technicians, project engineers, and Network Operations Center (NOC) engineers, all supported by a team of customer-facing professionals that focus on providing customer service and value to your organization. Our managed services are branded Managed Wise™ and are typically flat rate monthly offerings. Your support packages include:
Managed Wise Elite – All inclusive IT Managed Services
Managed Wise Elite provides organizations with an unlimited, all inclusive I.T. outsourcing solution that handles everything from the day-to-day I.T. operations to assisting in planning and budgeting of your future I.T. needs. With Managed Wise Elite, One Repair Force focuses on every aspect of your technology needs so that you can focus on your business.
Managed Wise Pro – A Budget Friendly IT Outsourcing Solution
Having a systems engineer available to assist you when the need arises is important in keeping your business running smoothly and without costly interruptions. With Managed Wise Pro you have a predetermined and budgeted amount of hours to use for your assigned Field Systems Engineer to visit on a scheduled basis or as the needs arise. This, bundled with unlimited help desk services, gives you a team of resources dedicated to keeping your network and users productive by mitigating issues and threats that create potential downtime.
Managed Wise Essentials – Monitoring and Alerting
Includes monitoring, alerting and automated preventative maintenance bundled with an anti-virus and anti-malware software suite for desktops, laptops, and servers.
Managed Wise Select – Create a custom IT Outsourcing Solution
A custom package that includes any of our offerings combined with your choice of per-incident service, pre-purchased discounted flextime, all-inclusive services, or with no additional services at all. Below you will find our various offerings that you may choose from. For assistance in building a custom package, please contact one of our Managed and Subscription Services consultants today.
Managed Wise Helpdesk – Outsourced Help Desk Solutions
Our outsourced help desk services become your dedicated resources. Each help desk technician is committed to delivering a high quality customer service experience while understanding your unique environment in order to provide the highest level of support.
JuggerVault Pro – Managed Backup and Disaster Recovery Solution
JuggerVault Pro is a comprehensive disaster recovery solution that protects the client’s business with both local and offsite backups of files and full systems images securely maintained in our SSAE 16 SOC-1 Type II, PCI, HIPAA Compliant data center.
JuggerVault File Defender – Monitor Backup Solution
JuggerVault File Defender protects your computers, laptops and server’s data with affordable file and folder level backups direct into our secure data center.
SaaS Email Protection and Continuity
A cloud-based solution that blocks more than 99% of spam, viruses, and fraudulent messages, before they enter your network. It also enforces your policies on outgoing mail, both in the email body and in attachments. In case of a planned or unplanned outage, this service enables web-based email access, management, and use. Powered by McAfee, the SaaS Email Protection and Continuity offering is a must for all on premises Exchange Servers.
SaaS Web Protection
Create a more safe and secure network by protecting the company, employees and network assets from spyware, viruses and phishing at the network perimeter. The web protection solution by McAfee offers proactive protection against emerging web-based malware attacks with SaaS Web Protection. With our simple, feature-rich perimeter protection, you gain effective and economical control over unauthorized, unproductive workplace Internet access and bottom line cost savings.
SaaS Email Archiving powered by McAfee provides unlimited, in-the-cloud storage for your mail. This easy-to-use and cost-effective message archiving service is always up, never grows obsolete, and doesn’t require the ongoing management and maintenance associated with hardware-based solutions, such as tape backups.
SaaS Email Encryption
SaaS Email Encryption Service safeguards your confidential data and enables you to maintain compliance with regulations requiring encryption of sensitive data. A cloud-based solution, McAfee SaaS Email Encryption delivers unparalleled scalability, eliminates the burden of managing a solution, and empowers your mobile workforce to send and receive encrypted emails ubiquitously from any email client. And, with advanced pre-built data loss prevention (DLP) rules and advanced content scanning, establishing and enforcing policies are easier than ever before.
Hosted Exchange | Hosted SharePoint
Hassle free infrastructure that gives access to email, documents, contacts, customer information and vendor information anywhere/anytime. Delivered from our worry-free cloud, hosted Exchange, Lync and SharePoint are the best choice for business-grade email, calendars, contacts, chat and content sharing tools. Stay connected to critical information—and to each other—better than ever before.
Managed Print Services
Our Managed Print Services are designed to reduce printing and administration cost of your printing environment up to 30%. With benefits of our free auto toner fulfillment service to a full all-inclusive parts and services model, One Repair Force has multiple options to choose from that fits your unique print environment.
Managed Wise Network Watch
Managed Wise Network Watch provides SNMP, POSIX, and ICMP network device monitoring. Simplified network device management and monitoring of your printers, UPSs, Firewalls, and Routers includes device availability checks and reporting statistics. This is cost-efficient and beneficial for nearly any client’s network.
Call an One Repair Force representative today to find out how we can assist you with our Managed Wise™ Solutions and our top rated managed services in Dallas and DFW area.